The Theory Journal

Acne scar treatment: types of scars, what works and how long it takes.

Acne scar treatment gives the clearest results when it is matched to the type of scar. Icepick, boxcar and rolling scars sit at different depths and respond to different treatments, and flat red or brown marks are not scars at all. This guide explains them the way Dr. Sanjana Shivashankar does in consultation at Theory of Skin, Indiranagar.

Skin15 min readMedically reviewed by Dr. Sanjana Shivashankar, MD Dermatology
Dermatologist examining acne scars on a patient's cheek under clinic light at Theory of Skin, Indiranagar
Diagram of the three main types of atrophic acne scars, icepick, boxcar and rolling, shown in a cross-section of the skin
Icepick, boxcar and rolling scars sit at different depths, which is why one treatment rarely suits all three.

First, is it a mark or a scar?

Most people who ask about acne scars are looking at two different things. Marks are changes in colour left behind after a pimple heals. Scars are changes in the skin's surface, where collagen was lost or overbuilt. The difference decides the whole plan, so it is worth checking before anything else.

What you see

Acne marks
Flat brown, red or purple spots
Acne scars
Pits, dents, wide depressions or raised bumps

Feels

Acne marks
Smooth, same level as the skin
Acne scars
Uneven: dips below or rises above the skin

Medical name

Acne marks
Post-inflammatory hyperpigmentation (brown) or erythema (red)
Acne scars
Atrophic scars (pitted) or hypertrophic and keloid scars (raised)

Fades on its own?

Acne marks
Usually, over 6 to 12 months, sometimes longer
Acne scars
No

What helps

Acne marks
Sunscreen, creams, peels, laser toning. See dark spot removal
Acne scars
Clinic procedures: laser, subcision, TCA CROSS, peels, fillers
Run a finger over the area and look at it in side light. A mark is flat; a scar changes the surface.

Brown marks are especially common in Indian skin, because darker skin reacts to inflammation by making more pigment (DermNet). They are frustrating, but they are not permanent. Daily sunscreen is the single most useful step, because sun exposure darkens marks and slows their fading (AAD).

Dr. Sanjana Shivashankar on why acne marks, sunspots and melasma each need a different plan. Open on Instagram
Close-up comparing flat brown acne marks on one cheek with pitted acne scars on another
Left: flat post-acne marks, which fade with time and sun protection. Right: pitted scars, which need treatment to change the skin's surface.

Why acne leaves scars

A deep, inflamed pimple damages the skin around it. As the skin repairs itself, it either makes too little collagen, which leaves a pit, or too much, which leaves a raised scar. Scars are more likely when acne is severe, when it goes untreated for a long time, when spots are squeezed or picked, and when there is a family history of scarring (AAD).

The five types of acne scars

Dermatologists group acne scars by shape and depth. The most widely used system describes three types of pitted, or atrophic, scars, plus raised scars (Jacob and others, 2001). Most faces have a mix, which is why combination treatment is common.

  • Icepick scars: narrow, deep holes, under 2 mm wide, that look like large open pores. They are the most common type, about 60 to 70% of atrophic scars, and the hardest to reach because they go deep.
  • Boxcar scars: round or oval depressions with sharp, steep edges, like a chickenpox scar. Shallow boxcar scars respond well to laser and peels; deep ones may need more.
  • Rolling scars: wide, gentle dips that give the skin a wavy, uneven look, especially in side light. Bands of scar tissue pull the skin down from below.
  • Hypertrophic scars: raised, firm scars that stay within the area of the original spot. More common on the jawline, chest and back.
  • Keloid scars: raised scars that grow beyond the original spot. More likely in darker skin and on the chest, shoulders and jawline.

Which acne scar treatment suits which scar

No single treatment works on every scar. The table shows how dermatologists usually match treatment to type (Fabbrocini and others, 2010). In practice, a plan often combines two or three of them across a few months.

Icepick

Treatments that usually help
TCA CROSS, punch excision, then fractional laser
Why
Treats the deep, narrow shaft that surface treatments cannot reach

Boxcar (shallow)

Treatments that usually help
Fractional CO2 laser, chemical peels, microneedling
Why
Smooths the sharp edges and builds new collagen

Boxcar (deep)

Treatments that usually help
Punch elevation or excision, then fractional laser
Why
Lifts or replaces the base of the scar before resurfacing

Rolling

Treatments that usually help
Subcision, fillers, microneedling with radiofrequency
Why
Releases the bands pulling the skin down, then restores volume

Hypertrophic and keloid

Treatments that usually help
Steroid injections, silicone gel, laser
Why
Flattens and softens the extra scar tissue

Marks (not scars)

Treatments that usually help
Sunscreen, creams, peels, laser toning
Why
Fades pigment and redness
How treatments are usually matched to scar type. The final plan follows an examination of your skin.

Acne scar treatments, one by one

Fractional CO2 laser

Fractional CO2 laser makes tiny columns of controlled injury in the skin, with healthy skin left in between. As the skin heals, it builds new collagen, which gradually lifts and smooths boxcar and shallow rolling scars (AAD). It is one of the most studied treatments for acne scars. Expect redness, a sunburn-like feeling and fine flaking for about five to seven days after each session. Read more about fractional CO2 laser for acne scars at the clinic.

Fractional CO2 laser session for acne scars, with the patient wearing protective eye shields, at Theory of Skin, Indiranagar
A fractional CO2 laser session. Numbing cream is applied first, and eye shields are worn throughout.

Chemical peels

Medical-grade peels remove the top layers of skin in a controlled way. Superficial and medium peels help shallow scars, uneven texture and the brown marks that often sit alongside scars. On Indian skin the peel and its strength are chosen carefully to avoid new pigmentation. See chemical peels at Theory of Skin.

TCA CROSS

A high-strength acid is placed precisely into the base of each icepick scar with a fine applicator. Over the following weeks the scar shaft fills with new collagen. It is quick, targets one scar at a time and usually needs repeat sessions a few weeks apart.

Subcision

For rolling scars, a fine needle is passed under the skin to cut the fibrous bands that tie the scar down. Once released, the skin rises, and the space fills with new collagen as it heals. Bruising for a week or so is normal. It pairs well with laser or microneedling.

Microneedling and microneedling with radiofrequency

Fine needles create micro-channels that trigger collagen. Adding radiofrequency heat deepens the effect. It suits rolling and shallow boxcar scars and has little downtime, though results build more slowly than with fractional laser. Home dermarollers are not the same: they do not reach the right depth and can cause infection and pigmentation.

Fillers

Hyaluronic acid fillers placed under a rolling or soft depressed scar lift it to the level of the surrounding skin straight away. The effect is temporary, so fillers are often used alongside collagen-building treatments. See aesthetic treatments at the clinic.

Punch excision and scar revision

A deep icepick or boxcar scar can be removed with a small round punch and the edges closed, leaving a fine line that blends better than the pit. This is minor surgery under local anaesthetic, done by a dermatosurgeon. See dermatosurgery and scar revision.

“Acne scars rarely respond to one treatment alone. The plan that works is the one built around your scar types, your skin tone and the downtime you can take.”
Dr. Sanjana Shivashankar, MD Dermatology

Acne scar treatment for Indian skin

Indian skin heals well, but it reacts to heat and inflammation by making pigment. That means post-inflammatory hyperpigmentation after a laser or peel is the main risk to plan around. A careful dermatologist reduces it in four ways:

  1. Preparing the skin: two to four weeks of creams that calm pigment before laser or a stronger peel.
  2. Choosing the settings: lower density and longer gaps between sessions, rather than one aggressive session.
  3. Strict sun protection: broad-spectrum sunscreen every day before and after treatment, reapplied outdoors.
  4. Treating any darkening early: if marks appear after a session, they are treated straight away and usually settle.

How many sessions, and how long until you see results?

Collagen takes time to rebuild. Most people notice smoother skin from about four to six weeks after a session, and the improvement continues for three to six months. That is why sessions are spaced weeks apart and why progress photos taken in the same light are the fairest way to judge results.

Fractional CO2 laser

Usual number of sessions
3 to 5
Gap between sessions
4 to 6 weeks
Downtime
About 5 to 7 days of redness and flaking

Chemical peels

Usual number of sessions
4 to 6
Gap between sessions
2 to 4 weeks
Downtime
A few days of peeling

TCA CROSS

Usual number of sessions
2 to 4
Gap between sessions
4 to 6 weeks
Downtime
Small scabs for about a week

Subcision

Usual number of sessions
1 to 3
Gap between sessions
4 to 8 weeks
Downtime
Bruising for about a week

Microneedling with radiofrequency

Usual number of sessions
3 to 6
Gap between sessions
4 weeks
Downtime
1 to 3 days of redness

Fillers

Usual number of sessions
1, topped up later
Gap between sessions
As needed
Downtime
Minimal
Typical ranges. The number you need depends on how deep and how many the scars are.

What does acne scar treatment cost?

Cost depends on the treatments in your plan, how many sessions you need and the size of the area. A plan for a few shallow scars costs far less than a combination plan for deep scars across both cheeks. For typical ranges in Bangalore, read acne scar removal cost in Bangalore. At the clinic, the full plan and its cost are explained before you start.

Can acne scars be removed at home?

Pitted scars cannot be removed at home. No cream, serum or home remedy rebuilds the collagen lost in a scar. What home care can do is fade marks, keep acne under control and protect the results of treatment:

  • Sunscreen every day: SPF 30 or higher, broad-spectrum, even indoors near windows.
  • A retinoid at night: helps marks fade and prevents new acne, when prescribed at the right strength.
  • Do not pick or squeeze: every squeezed spot is a new chance of a scar.
  • Skip DIY needling and strong acids: these cause burns and pigmentation on Indian skin far more often than they help.

For a longer look at what works at home and what does not, read acne scar remedies that work.

Aftercare after an acne scar procedure

Woman gently applying sunscreen to her cheek during aftercare following acne scar treatment
Gentle cleansing, a plain moisturiser and sunscreen do most of the work in the first week.
  • Wash with a mild cleanser and lukewarm water; pat dry.
  • Use the moisturiser or healing cream you are given, as often as advised.
  • Stay out of direct sun and use sunscreen once the skin is no longer raw.
  • Do not pick flakes or scabs; let them come off on their own.
  • Pause retinoids, acids and scrubs until the doctor says to restart.
  • Avoid swimming, saunas and heavy workouts for a few days.
  • Call the clinic if you notice increasing pain, swelling, pus or fever.

When to see a dermatologist for acne scars

Dermatologist examining acne scars along a patient's jawline during a consultation at Theory of Skin, Indiranagar
A consultation starts with a close look at your scars in good light, so each scar type is noted before a plan is made.

See a dermatologist if you have pitted or raised scars, if acne is still leaving new marks, or if you are unsure whether you are looking at marks or scars. A consultation includes an examination of your skin in good light, a note of your scar types and skin tone, and a plan with the number of sessions and the expected downtime. At Theory of Skin, every plan is made by Dr. Sanjana Shivashankar, MD Dermatology, at the clinic in Indiranagar, a 10 minute walk from Indiranagar Metro.

Common questions

  • Rarely. Treatment makes scars much less noticeable, often to the point where they are hard to see in normal light, but deep scars usually improve rather than vanish. Anyone promising complete removal is overselling.

  • It depends on the type. Icepick scars respond to TCA CROSS, rolling scars to subcision and fillers, and boxcar scars to fractional laser and peels. Most faces have more than one type, so a combination plan is common. A dermatologist decides after examining your skin.

  • Usually three to five sessions of fractional CO2 laser, four to six weeks apart, sometimes combined with other treatments. Results keep improving for three to six months after each session.

  • Yes, when the settings are chosen for darker skin and the skin is prepared beforehand. The main risk is temporary darkening, which careful settings, sunscreen and early treatment keep under control.

  • Flat brown or red marks usually fade over 6 to 12 months, sometimes longer, especially with daily sunscreen. Pitted scars do not fade on their own. Peels and creams can speed up the fading of marks.

  • It is usually better to control active acne first. New breakouts keep making new scars, and some procedures can flare acne. Mild scars and marks can sometimes be treated alongside acne treatment.

  • Numbing cream is applied before laser, microneedling and subcision, so most people describe a warm, prickling feeling rather than pain. Mild soreness and redness afterwards are normal.

  • Most people notice a change from about four to six weeks after a session, as new collagen forms. The full result of a course shows three to six months after the last session.

Related reading: acne scar removal cost in Bangalore, acne scar remedies that work, and acne scar treatment at the Indiranagar clinic. Sources: American Academy of Dermatology, DermNet, NHS, and the studies linked above.

Visit Theory of Skin

Address
578, 9th A Main Rd, 1st Stage, Defence Colony, Indiranagar, Bengaluru, Karnataka 560038
Clinic hours
Monday to Saturday, 11 AM to 7 PM
Getting here
Indiranagar Metro (Purple Line), 10-minute walk. Parking available on-premise.
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